Frequently Asked Questions 

 
What is the difference between a squadron shirt and a flight shirt?       
A squadron shirt, also known as the squadron run shirt, is a shirt that your airmen will wear for the airmen’s run. It is a design specific to the squadron.  On the other hand, the flight shirt is designed by the individual flights within a squadron and is decided by the airmen in that flight.  
 
Do all flights get a flight shirt?
The great majority of flights do get a flight shirt and they order it from us graduation week.  The remaining flights generally order the week after graduation during Capstone. 
 
What is the color of the flight shirt?
The majority of flights chose black as the shirt color.  However, it is a choice left for the flight.  If you pre-order a flight shirt you will get the exact same shirt as was designed by the flight.  No changes can be made.
 
Can we buy the flight shirt at Lackland Air Force Base?
Possibly but not likely… We highly recommend that you have your airmen order you a shirt or you pre-order online. Generally, the lowest price will be via your airmen.  Extra shirts are sold at our stores when we have them. The deadline to preorder online is SUNDAY before graduation. 
 
Do flights sometimes order a flight shirt after graduation?
Yes, flights have started to order shirts after graduation while here at LAFB for their final week at CAPSTONE.
 
Where can we see the flight shirt artwork?
Flight artwork, once finalized, is available to view on our Facebook page.  Please click the Facebook icon on the home page.  Art is generally loaded by graduation Friday.   
 
How do we receive our flight shirt?
Provided you have ordered by Sunday before your airmen’s graduation you can pick up your flight shirt at one of our stores.  You also have the option to have it mailed to your home, after graduation week.    
 
What time will the flight shirts be at the TSHIRT SHOPS on base? 
Note:  Shirts cannot be picked up from the Jacket/Specialty Shop
There is no set time on Friday as to when the flight shirts will start to arrive. Our store hours for the TSHIRT SHOP are listed below.  Note:  Because of the tight timelines it is not uncommon to have some of the flight shirts arrive shortly before store closing on Friday. Best time to pick up pre-ordered flight shirts is starting Saturday morning but can be picked up throughout the weekend.
 
TSHIRT SHOP - Stewart Street                 TSHIRT SHOP - Femoyer Street                            
Monday: 11am - 7pm                                                                 Monday:  2pm - 8pm
Tuesday: 11am - 7pm                                                                 Tuesday: 2pm - 8pm
Wednesday: 11am - 7pm                                                            Wednesday: 2pm - 8pm
Thursday: 9am - 7pm                                                                 Thursday: 10am - 8pm
Friday: 10am - 7pm                                                                     Friday: 10am - 8pm
Saturday:  9am - 7pm                                                                 Saturday: 9am - 8pm
Sunday:  9am - 5pm                                                                   Sunday: 9am - 5pm
________________________________________________________________________________
 
JACKET SHOP/ SPECIALTY SHOP - Stewart Street 
Monday: 11am - 7pm                      
Tuesday:  11am - 7pm                                                  
Wednesday: 11am - 7pm                                                   
Thursday:   9am - 7pm                                                                   
Friday:   10am - 7pm                                                                     
Saturday:   9am - 7pm                                                                        
Sunday:   9am - 5pm                                                                               
                           
 
Can I order a flight shirt after graduation?
Yes, go to our the FLIGHT/GRADUATION tab and click PAST GRADUATIONS 2016 or PAST GRADUATIONS 2017. There is a great digital option that will utilize the flight's back artwork.  There are no minimums! These items are produced digitally so there is some variation in color from the original silk-screened items, and the front imprint is different that the original printing as well as the sleeves are blank. These items are not able to be refunded or exchanged.
 
Can I buy the squadron shirts at Lackland Air Force Base?
YES, come to one of our TSHIRT Shop stores.  Remember:  If you want it customized to wear for the squadron run you will need to order ahead of time online.  Most friends and family want to wear the squadron shirt to the graduation run on Thursday.  
 
I have heard you can customize the squadron shirt, is that true?
Yes, it is very popular to honor your airmen by having their name customized on the squadron shirt. Customization is located on the right chest across from the pre-printed emblem on the left chest. Please refer to the squadron shirts for ideas and placement. Please note that once an item is customized it is not returnable or refundable.
 
What is a flight blanket?
Flight blankets are customized for each airman.  You will have a choice of a squadron shirt and a flight shirt or a customizable embroidered square.  There will also be 10 other flight shirts from that squadron.  Because it is all customizable the time in producing the blanket can be 4 weeks after graduation.  There are no refunds on this item.  
 
"I waited until the last minute to order, can I pick up my order up at Lackland?"
Yes, please be sure to notate how you want your order received.  If it is too late to receive your order prior to coming to San Antonio we can have you pick up your order at our stores.  We also offer hotel delivery service. Please coordinate with us regarding timeline.
 
How many stores do you have on Lackland AFB?
We currently have 3 stores at Lackland.  The store names are the TSHIRT SHOP (2) and the JACKET/AD SPECIALTY SHOP.  
 
Where are your stores located?
The stores are located at 1530 Femoyer Street at Lackland AFB 78236 and  1451 Stewart at Lackland AFB 78236. You will see our company name above the store. Our warehouse is located off base at 7019 West Plaza and also has a retail sales area.
 
Do you deliver to hotels near Lackland AFB?
The hotels we currently deliver to are listed under the shipping tab when you are placing an order. Deliveries are made the Wednesday prior to graduation. (Thanksgiving week is moved up to Tuesday as the run is on Wednesday.)
 
What is the cost to ship items?
Shipping & handling charges are based on the order total.  Costs are calculated as follows:
Order Total $0.00-$9.99             $5.00 Shipping Charge
Order Total $10.00 - $34.99       $10.00 Shipping Charge 
Order Total $35.00 - $99.99       $15.00 Shipping Charge
Order Total $100.00 - $149.99    $18.00 Shipping Charge
Order Total $150.00 - $199.99    $20.00 Shipping Charge
Order Total $200.00+                 FREE SHIPPING 
 
What is the processing time for online orders?
Online orders are processed inhouse usually within 2-3 business days. Shipping can take another 3-5 business days in transit. If you've ordered less than 2 weeks before graduation week, please specify in "Special instructions" what day you will be in San Antonio if you are planning to use these while visiting for graduation.
 
Where do I pick up my orders on Wednesday before graduation?
Unless you are an ID card holder, you will not have access to base until Thursday. For your convenience, you may pick up your orders at our off base warehouse. Our warehouse is located off base at 7019 West Plaza. The hours are 9am to 5pm, Monday through Friday.