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Frequently Asked Questions 

What is the processing time for online orders?
Online orders are processed inhouse usually within 2-3 business days. Shipping can take another 3-5 business days in transit. All items are available prior to Thursdays run except the flight shirts. (Banners require a full 2 weeks to complete and ship.)
What is the difference between a squadron shirt and a flight shirt?       
A squadron shirt, also known as the Airman's run shirt, is a shirt that your airmen will wear for the airmen’s run. It is a design specific to the squadron.  The flight shirt is designed by the individual flights within a squadron and is decided by the airmen in that flight.  Flight designs are submitted the Monday prior to graduation so these items are not available to be received prior to graduation. You may pick them up at our stores on base Saturday or Sunday while you are here, or we will ship them to you the week following graduation.
What is the cost to ship items?
Shipping & handling charges are based on the order total.  Costs are calculated as follows:
Order Total $0.00-$9.99             $5.00 Shipping Charge
Order Total $10.00 - $34.99       $10.00 Shipping Charge 
Order Total $35.00 - $99.99       $15.00 Shipping Charge
Order Total $100.00 - $149.99    $18.00 Shipping Charge
Order Total $150.00 - $199.99    $20.00 Shipping Charge
Order Total $200.00+                 FREE SHIPPING 
We ship to US addresses including Guam, Puerto Rico and APO addresses only.
Can I buy the squadron shirts at Lackland Air Force Base?
Yes, you may purchase items at one of our TSHIRT Shop stores located in each of the mini malls on the BMT side of base.  These stores do not open until 10am on Thursday so you will not be able to purchase them on the same day before the Airman's Run. Remember:  If you want it customized to wear for the squadron run you will need to order ahead of time online.  Most friends and family want to wear the squadron shirt to the graduation run on Thursday.  
Do you ship internationally?
We ship to US addresses including Guam, Puerto Rico and APO addresses only.
What are the specifics about customization on Squadron shirts?
It is very popular to honor your airmen by having their name customized on the squadron shirt. Customization is located on the right chest across from the pre-printed emblem on the left chest. We are limited to 4 inches for each line so the more letters in a line, the smaller the text will be. Please refer to the squadron shirts for ideas and placement. Please note that once an item is customized it is not returnable or refundable.
Where are your stores located?
The stores are located at 1530 Femoyer Street at Lackland AFB 78236 and  1451 Stewart at Lackland AFB 78236. You will see our company name above the store. Our warehouse is located off base at 7019 West Plaza and also has a retail sales area.
Do all flights design a flight shirt?
The great majority of flights do get a flight shirt and they order it from us graduation week.  If you pre-order these items and flights do not complete designs, you will be issued a refund. 
What is the color of the flight shirt?
The majority of flights chose black as the shirt color.  However, it is a choice left for the flight.  If you pre-order a flight shirt you will get the exact same shirt as was designed by the flight.  No changes can be made.
Can we buy the flight shirt at Lackland Air Force Base?
We highly recommend that you have your airmen order you a shirt or you pre-order online.The deadline to preorder online is SUNDAY before graduation. 
Where can we see the flight shirt artwork?
Flight artwork, once finalized, is available to view on our Facebook page.  Please click the Facebook icon on the home page.  Art is generally loaded 10-14 days after graduation.   
How do we receive our flight shirt?
Provided you have ordered by Sunday before your airmen’s graduation your items will me mailed to your home, after graduation week.    
TSHIRT SHOP - Stewart Street (SouthTroop)   TSHIRT SHOP - Femoyer Street (NorthTroop)    
Monday: 11am - 5pm                                                                 Monday:  11am - 6pm
Tuesday: 11am - 5pm                                                                 Tuesday: 2:30pm - 6pm
Wednesday: 11am - 5pm                                                            Wednesday: 2:30pm - 6pm
Thursday: 11am - 5pm                                                            Thursday: 11am - 6pm
Friday: 11am - 5pm                                                                     Friday: 11am - 6pm
Saturday:  9am - 5pm                                                                 Saturday: 9am - 6pm
Sunday:  9am - 5pm                                                                   Sunday: 9am - 5pm                                                                                          
Can I order a flight shirt after graduation?
Yes, go to our the FLIGHT/GRADUATION tab and click PAST GRADUATIONS and choose the year of graduation. There is a great digital option that will utilize the flight's back artwork.  There are no minimums! These items are produced digitally so there is some variation in color from the original silk-screened items, and the front imprint is different that the original printing as well as the sleeves are blank. These items are not able to be refunded or exchanged.
What is a flight blanket?
Flight blankets are customized for each airman.  You will have a choice of a squadron shirt and a flight shirt or a customizable embroidered square.  There will also be 10 other flight shirts.  Because it is all customizable the time in producing the blanket can be 4 weeks after graduation.  There are no refunds on this item.